Plantronics voyager 5200 FAQS 2

Plantronics voyager 5200 FAQS 2

Does it have a mute?

yes, it has a mute button.

is this the newest version of the Plantronics Voyager out there?

The Voyager 5200 and 5220 both say that they are Bluetooth 4.1 (see the Plantronics website for the official product specifications), but the Voyager 5200 UC says that it is “Blutooth 5.0 with BLE”

How does one switch between two paired devices (such as answer a call while using it on a screen share on a computer)?

In this scenario, receiving a phone call on the second device will send a notification on the headset, at this point you can press the call button once to answer the call and switch the audio over.

Can this model connect to laptop? does this package include usb to connect laptop to voyager?

Yes, Bluetooth headsets can be used by devices that support them and if your laptop has Bluetooth built-in and it’s adapter has the appropriate profiles (HSP for calls and A2DP for media streaming) it will be able to pair and use any of them (including our Voyager 5200).
This specific item is the standard Voyager 5200 and does not include the BT600 adapter. Our Voyager 5200 UC variant does include the BT600 as well as the charging case in the box, you can find it with part number 206110-01. Please don’t hesitate to contact our customer care group at www.plantronics.com/support if you have other questions!

Does it let let you listen to music?

yes, Voyager 5200 has the audio profile that allows you to stream music from your device.

it is different versions/models of the “plantronics voyager 5200”, if that wich is the best one? I have the legend but noise cancellation it’s poor.

We have different versions of our Voyager 5200 series headset, the only differences between series are the included accessories: the headset is the same one. All of our Voyager 5200 series headsets include improved noise cancellation and wind reduction compared to our previous headsets, including our Voyager Legend.

Will it work with original voyager charging base?

Voyager 5200 has it own charging case. You can charge the headset inside the case, or on top as a charging stand. It will not charge in another Voyager case.

does this fit in the voyager legend charging case?

Voyager 5200 has it own charging case. You can charge the headset inside the case, or on top as a charging stand. It will not charge in the Voyager Legend case.

How does it turn on?

The Voyager 5200 has a small on/off switch on the back of the ear loop that will effortlessly allow you to power the headset on while you are wearing it. Please don’t hesitate to contact our Customer Care Group at 800-985-9815 if you require assistance!

Would you recommend for truckers?

Yes, the Voyager 5200 is a good option for truckers since it has a Four-mic noise cancelling and a proprietary DSP that cancels disruptive background noise like traffic or crowds. It also comes with six layers of our unique WindSmart technology that ensure your voice comes through clearly— especially outdoors. If you have any further questions, feel free to contact our Customer Care Team at: 800-985-9815!

Will this item work with a Mitel 6930?

No, this model is not recommended for a Mitel 6930, instead a compatible version would bee the Voyager 5200 Office or the Voyager 4220 Office. If you have any further questions, please don’t hesitate to contact our Customer Care Team at: 800-985-9815.

how to adjust the form fo the ear loop?

Really the only adjustment there is with this headset is the size of the ear bud used. Comes with 3 different ones. Small, Medium, and Large.

Does it come with a charger?

It comes with a wire to charge it with, that’s it

will this bluetooth connect to two phones at once?

Yes. But only one can rule. Meaning you can’t listen to both at the same time even though they are both connected.

Will this airphone operate with Bluetooth on a Harley Davidson motorcycle?

Most likely yes, while our devices are meant to be used with cellphones and computers, technically they should work with any device or vehicle that supports Bluetooth headsets.

How long does it take to fully charge the Plantronics Voyager 5200 Wireless Bluetooth Headset?

It takes approximately 90 minutes to fully charge the headset.

How can I check the battery level of the headset?

You can listen to voice prompts on the headset by pressing the Call button, check the LED indicators on the headset or charging case, or use the Plantronics Hub application for desktop or mobile.

How do I fit the headset properly?

Slide the headset over and behind your ear, then press gently toward your ear. Rotate the microphone boom until it is pointed toward your mouth. The mic boom moves up and down for a better fit. Change the eartip for a better fit by pushing in eartip and rotating to the left to unlock it. Align new eartip into slot; push, rotate to the right and lock into place.

How do I pair my mobile device with the headset?

The first time you power on the headset it begins the pairing process. Put on your headset and you will hear “pairing” and the headset LEDs flash red and blue. Activate Bluetooth on your phone and set it to search for new devices. Select “PLT V5200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection.

How can I use voice assistants such as Siri or Google Assistant with the headset?

Press and hold the Call button for 2 seconds to activate your phone’s default voice assistant.

How can I enable and use Amazon Alexa with the headset?

Connect the headset to your mobile device, update your Plantronics Hub mobile app (software) if necessary, launch Plantronics Hub app and ensure that your headset (firmware) is up-to-date, from Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable, launch the Amazon Alexa app and follow the instructions to set up your headset. To use Alexa, tap the Mute button and ask a question.

How can I reset the sensors on the headset?

Wearing the headset, tap the Call button to test sensors. A talk time voice alert means sensors are working. A tone means sensors need to be reset. To reset the sensors, power on headset, connect the headset to a charger or directly to your computer’s USB port and place it on a flat, non-metallic surface for more than 10 seconds.

How can I enable Tile on the headset?

Connect the headset to your mobile device, launch Plantronics Hub app and ensure that your firmware is up-to-date, from Plantronics Hub main menu, choose Apps > Tile > Enable, launch the Tile app and follow the instructions to connect your headset.

How can I customize voice alerts on the headset?

You can use Plantronics Hub to customize the alerts by downloading it at plantronics.com/software.

How can I update the firmware on the headset?

You can update the firmware through the Plantronics Hub application for desktop or mobile.

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